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FAQ'S


Why should you buy a kitchen from Mint Value Kitchens?


Why should you buy a kitchen from Mint Value Kitchens?

Our company believes in selling you what you want and listening to your individual requirements so you are 100% satisfied with your new kitchen. You are involved in every aspect of designing your dream kitchen.
We only do high quality rigid kitchens, we simply don't do flat pack!
Our design consultant can visit you at home, at a time to suit you. You'll see our complete range in detail, including samples, appliances and options. Your design consultant will talk to you about what features you want and design your dream kitchen around you - FREE and without obligation.
Unlike many of our competitors we do not use aggressive selling techniques to sell our kitchens, we want you to be happy and confident with you purchase
When you are happy with your design and have decided to place an order you will be assigned a project manager. The project managers are all experienced senior surveyors who will ensure that everything goes smoothly and there are no unforeseen problems up until the time of delivery.
We are offer a supply only service, so you can even fit the kitchen yourself or use your own fitter. We are happy to recommend fitters.
We can turn your new kitchen from dreams to reality in 1-2 weeks without compromising on quality or service.

In summary:

  • Buying direct saves you money
  • No showroom overheads
  • Professional design and planning
  • Big savings on top name appliances
  • Prompt, convenient delivery of all materials

Why our kitchens are so competitively priced

Most of our customers are from the building trade, developers, and architects buying kitchens in bulk to fit into new houses/luxury apartments. As we order so many kitchens we source them at a good price which we can pass on to you. We have limited overheads and staff costs and therefore can maintain an exceptionally competitive price on all of our kitchens.

What makes them quality kitchens

The cabinets are made to the highest quality standards at our state-of-the-art factory and are supplied rigid.

  • 18mm compacted MFC which is machined using the latest in CNC technology
  • Every unit has an 8mm solid MFC back
  • All of our units are Factory assembled using the ‘glue & dowel’ construction method
  • Durable PVC edging
  • Cabinets edged all round
  • Adjustable shelves
  • Metal shelf supports
  • A choice of 8 colour co-ordinated cabinets
  • ‘Grass’ twin-walled metal shelf sided drawer system with 16mm solid base
  • Door and drawer dampers for soft close action available as standard
  • Clip-on, fully adjustable metal hinges
  • Adjustable legs
  • 50mm service void
  • 5 year guarantee

Order Sample

You can order a sample from us; we will deduct the cost of the sample door from your order. Please contact
sales@mintkitchens.co.uk stating which range you would like, your delivery address and contact information. One of our sales consultants will contact you to arrange payment and delivery. Display doors are £20+VAT for each door and £12.50 for the delivery. The charge for one door equates to a total order value £33.50 inclusive of VAT. The value of the door is deductible from your final invoice.

Units Available

  • Full height door only units in  300, 400, 450, 500, 600, 800 & 1000mm wide.
  • Door and Drawer units in 150, 300, 400, 500, 600, 800 & 1000mm wide.
  • Wall units in 300, 400, 450, 500, 600, 800 & 1000mm wide.
  • Multi combinations of drawer units in 400, 500, 600, 800 & 1000mm wide.

Many other units available including:

  • Magic corner unit
  • Open end corner units
  • Feature glass and pantry wall units
  • Tall larder units
  • Tall oven and fridge/ freezer housing units
  • Mid height larder units, oven and fridge/freezer housing units
  • Glass and shutter dressers
  • Plate and wine racks
  • Plinth
  • Cornice
  • Wide choice of handles

Payment Methods

We accept the following payment method, which can be chosen during checkout.

  • BACS Banks transfer
  • Pay Pal
  • Cheque

Please note: We do not charge extra for PayPal payments.

We also accept all major Credit and Debit cards payments. Powered by
SECPay, the UK’s leading bank independent processor of secure, real time credit and debit card transactions. Please note there will no processing fee for using Debit Cards However 1.5% processing fee is charged on Credit Card.

Delivery / Shipping Policy

All items are clearly marked, well packaged, directly from manufacture delivered to your door.
All goods are checked off and clearly marked on the delivery note.
Delivery will normally be within 14 to 21 days of payment. We will always do our best to keep delivery times to a minimum.

Delivery is UK Mainland Only
If you have any questions at all please do not hesitate to contact us on 0845 644 8799 or email
sales@mintkitchens.co.uk

Frequently Asked questions

Where can I see/buy your kitchen?
We are an independent dealer operate across the UK who will be happy to discuss your requirements further. All design consultants will have door samples to show or you are welcome to visit us by appointment only at our design studio in Park Royal London NW10.

What is the Quality Specification of Your kitchens?
The cabinets are made to the highest quality standards at our state-of-the-art factory and are supplied rigid.
•  Units are Factory assembled using the ‘glue & dowel’ construction method
• 18mm cabinet construction
• 8mm solid backs in ALL units
• Durable PVC edging
• Cabinets edged all round
• Adjustable shelves
• Metal shelf supports
• A choice of 8 colour co-ordinated cabinets
• ‘Grass’ twin-walled metal shelf sided drawer system with 16mm solid base
• Drawer Boxes and Hinges are ‘Blum’, one of the premium ranges of furniture fittings
available
• Clip-on, fully adjustable metal hinges
• Adjustable legs
• 50mm service void
• 5 year guarantee

Do your kitchens carry a guarantee?
Yes.  All Omega kitchens carry a 5 year guarantee.

How long will it take for me to receive my kitchen?
Once your order has placed, the delivery is usually within two weeks.

If I have a problem with my kitchen after it has been ordered, who should I contact?
If you have any problems with any aspect of your kitchen then you must contact us first. If there is a manufacturing defect then we  will rectify any faults in accordance with our procedures. 

If I have a technical query, who should I contact?
Your design consultant should be able to answer any technical queries.

I have seen a kitchen I like on your website, however I would like to see a display?  Where should I go?
We may not have the display you are after, however we have a complete set of sample doors which will provide an indication of the material quality and colour.  Visit us by appointment only at our design studio in Park Royal London NW10.

I have noticed you also offer Luxury Kitchens range, which is better?
Our Luxury kitchen range is extremely high quality. If you budget is limited our Value range is extremely good quality and value for money.

Are any of your kitchens currently on promotion?

Ask your design consultant

Is VAT and Delivery Cost included in the prices?
YES, VAT and delivery always added on our quotes so there is no unpleasant surprise  

What is your delivery time?
Majority of our kitchens is delivered within 2 to 3 week from date of order.

Do you sell Appliance?

Yes we sell appliances, Sink/taps and Worktops. Please see our products section
http://www.mintkitchens.co.uk/appliances-c-18.html 

Price Groups - which is the cheapest/Expensive?
Our kitchen ranges falls within six price groups, ranging from Group 1 the cheapest to Group 6 the most expensive. Whichever range you choose the quality is exactly the same.

Price 1 Group  
Calvados Duo Slab   
Linear Sanded Oak
Slab White
Textured Graphite Slab
Textured Ivory Slab
Textured Oak Slab
Textured Wenge Slab

Price 2 Group  
Linear Sanded Oak IH
Panelled Ivory
Shaker Ivory
Shaker Light Oak
Shaker Sanded Oak
Shaker Textured Ivory
Shaker Warm Cherry
Shaker Walnut

Price Group 3
Gloss Black   
Gloss Burgundy
Gloss Sanded Oak
Gloss Stone
Gloss Walnut
Gloss White
Gloss White Shaker
Slab White IH
Traditional Ivory

 

Price 4 Group  
Gloss Black IH
Gloss Burgundy IH
Gloss Sanded Oak IH
Gloss Stone IH
Gloss Walnut IH
Gloss White IH

Price 5 Group  
Dark Gloss Zebrano
Painted Ivory Oak Shaker
Solid Light Oak Shaker

Price 6 Group 
Antique Pippy Oak
Light Pippy Oak



How do I order?
Call us on 0845 644 8799 or send us you plan.
Alternatively you can compile a list of units required from our product guide then send it to us for pricing at
sales@mintkitchens.co.uk

When do you confirm my order with delivery dates?
Once you are happy with the quote we will send you invoice with detail product list and specification, Payment details will be on the invoice. Once the payment is received, we’ll confirm the delivery date with you within 1 working day.

Do you offer measuring and site survey.
We offer site survey and measuring service throughout London and South East. We may offer this service beyond these areas; speak to your design consultant for more details.

How good is your kitchen in terms of quality?
Our manufacture is one of the largest  PLC manufacture in the UK established over 20 years, all units come with 5 years manufacture guarantee. For further information click what makes them quality kitchens

What does LH or RH means?
If the unit is available Left or Right Handed, simply choose the appropriate unit for your kitchen design.
LH means the door will be hinged on the Left. Likewise, RH means the same but hinged on the Right.

What is a colour co-ordinated unit?
Number our units are colour co-ordinated to the door, inside and out.

Made a mistake on my order, what can be done?
Our kitchen is made to order, once construction commences it is too late to cancel any item and you remain liable for the full costs. Changes without any changes may be made to your order up to a week after we receive it. Additions to your order can be made at any time. A 48 hour delivery service of additional items is often possible, contact us for details. If we make a mistake we will rectify.

Which Fridge/Freezer Housings do I need?
Un-drilled doors available on some units to suit certain appliances. If you are unsure check with your kitchen fitter or order it loose

Why are there only doors for Appliance unit:  Dishwasher, Washing Machine or Base Fridge / Freezer?
No base unit is required for integrated appliances that sit under your worktop. These appliances sit between units or on the end of a run of units and need a door only. If your appliance is on the end of a run of units, you may need to order a Base End Panel

Guarantee / Warranty: What guarantee comes with my kitchen?
Every kitchen supplied by Mint Kitchens comes with a 5 year manufacturer’s guarantee. In the rare event that a manufacturing defect does arise, your unit or door replacement is sent direct to your home subject to terms and conditions.